Key Performance Indicators of Charging Infrastructure

Worldwide electric mobility is growing and large investments in the development of charging infrastructure can be observed. Municipalities play an instrumental role in the rollout of public charging infrastructure. Nevertheless they have little insight in the relevant key performance indicators of the charging infrastructure as a means to support effective decision making. This paper aims to contribute to providing a more thorough understanding of relevant key performance indicators for public charging infrastructure. An approach is presented that explores which result and performance indicators can support policy makers optimizing the roll out of and improvement of the business case for charging infrastructure.